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Chicago Yacht Works

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Services Offered

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Boat repair

Boat dealers

Review Highlights

“ Scott the class instructor was awesome. ” in 3 reviews

“ Nancy is so organized and works so well with her clients. ” in 2 reviews

“ We came from Cincinnati to purchase our boat and after one season , we are very satisfied. ” in 2 reviews

About the Business

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Business Owner

Chicago Yacht Works sits on 11 acres of land at the intersection of Ashland Avenue and the South Branch of the Chicago River. With over 600 feet of river frontage we are the most accessible full-service nautical facility in Chicago. …

Location & Hours

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2550 S Ashland Ave

Chicago, IL 60608

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• 2 star rating Could’ve been better
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Overall rating

I just completed a course in Basic Powerboat Cruising. I am an absolute beginner to boating. I just wanted a taste of boating to see if it is something that I want to pursue. It was a great course. Capt. Scott is a wonderful teacher. All of us had ample opportunity to learn how to maneuver the vessel as well as learning about boating safety, regulations etc. It is a fun way to spend the weekend and the course was conducted in a manner to keep us safe. Highly recommended.

Boating in Chicago is not easy! Trailers... Boats... Storage... Service... There is a lot to do. We have been using Chicago Yacht yard for 2 years now and have been happy. The reason we are writing this review is because recently they went above and beyond to help us out. After a long day of getting the boat, launching the boat, and dragging the trailer to their facility through chicago traffic we finally got our trailer at their facility. Upon leaving our SUV would not start... Not good! At least the trailer was delivered and put away. By all standpoints CYY had fulfilled their duty. Instead of offering to use their phone we had their - Owner, Boat Mechanic and Facilities Coordinator all helping to jump the SUV, try a boat battery and offering to give a lift. This went on for over 1 1/2 hours. Please keep in mind this is Chicago & Opening to Boating season. These 3 individuals took the time to help us. We were not huge customers, just people needing help. They helped! My husband and I own our own business and always strive for this level of service in our business and where we shop. We are OFTEN disappointed with poor service, lack of respect and blatant disregard for the customers needs. Not today. Thank you CYY!

What a difference a year makes! CYW brings in a new service manager and THINGS GET DONE - 180 degree improvements in customer service, overall helpfulness, and most importantly COMMUNICATION... Ownership (Rob Hannah) has made big strides to deliver a top of the line facility. Keep up the good work CYW.

Earl, need I say anymore? This guy knows his boats. We came from Cincinnati to purchase our boat and after one season, we are very satisfied. So, if your in the market for a great boat, then go see a great salesman, Earl.

Worst customer service. I have been storing my boat in my second year, and it was clear that after the first year you are treated as a #. There is no communication between the Busn. Manager and the Service "director" who is new but clearly demonstrates his main concern is his position and his own needs instead of the needs of the customer who pay thousands of dollars for in door storage. The boating community has it share of jerks. Those busn. who provide services to those who value the boating life should not hire staff who expect the customers to kiss their rear end just to get service done. I am taking my busn. and money elsewhere.

Chicago Yacht Works aims to give 1st class service. Nancy is so organized and works so well with her clients. Christine does an amazing job with billings. We have already signed up for next year storage and we tell our fellow boaters to store their boats at CYW.

What an absolute waste. I met with Bob in service around the first week in January. He toured the facilities with me, I gave him all the specs of what I wanted upgraded on my boat (which was being shipped from out of state). He mentioned that they just rehabbed the office and it would take him a couple days to get me an estimate. Mind you, I was having a decent amount of work completed. Two weeks later I heard nothing. So I called and Bob was very apologetic. He said he'd have an estimate to me that afternoon. It never came. I called the next day for an update, explaining that my boat was to be shipped soon and I needed to know if I could use their services. Frantic, he promised me an estimate within 30 minutes (over 2 weeks later than expected). 10 minutes later he called to say, "I'm not going to be able to get you an estimate in 20 minutes. My canvas guy isn't even here today. I would like to earn your business, but I understand that you need to do what you need to do." To which I responded, "Bob, just give me what you can without the canvas." And sure enough, 20 minutes later I received the estimate. The hours estimated seemed incredibly high, the prices quoted for the parts were astronomical, and the estimate was missing about 25% of the items I requested. It was just an annoying waste of time. Go elsewhere and get treated professionally by people who actually want your business.

this would be my 7th Storage Marine, I think I finally found a better place for my boat.

I've stored here for many years and never have had any major complaints. The new ownership has done a great job giving a good value for the cost. I've had them detail my boat while in storage and have always been amazed at what a great job they do. I also find them to be very honest and fair with any mechanical work they've done. I've asked their advice on a number of items and I find they are concerned about me as a customer not about trying to sell me something.

I hate to do it but after wasting so many hours of my time dealing with Chicago Yacht Yard, I have to share my experience so no one gets trapped here with work to be done, or if you do you know what you are getting into. First off, this is my 4th year boating but my first year storing with Chicago Yacht Yard, so I am not new to this process or having work done on my boat. I came by the yard at the end of February to create my punch list to pass onto the yard. I began working with Bob in the service department who is either completely overwhelmed or inattentive to customer needs. When he finally got an estimate onto me it had an hourly rate that a mechanic should charge to paint the bottom of my boat, and massive markups on parts and the duration of time to perform certain tasks. Through some back and forth we got some of the items to reasonable quotes but I ended up dropping off a lot of the items and just doing them myself. No big deal there, we have come to an agreement. If you need the bottom painted on your boat though, you probably should not haul here for the winter. The work order was then completed in a very backwards manner. Within a week of approving the quote, my hull was buffed, waxed, and topsides detailed. This was in March. Why would this be completed before the mechanics are done on the boat and much closer to launch? Nothing like paying $$$ detailing a boat to get dirty for a few months in storage. It's now 3 days before launch and there are still 2 open items, documents I have not been sent, talks with people in the yard with no follow-through on getting me items, and I am becoming one very angry customer. When I spoke with Bob today to let him know there were still a couple things that I e-mailed him on he didn't respond to he sort of snapped at me on the phone. All I can do is cross my fingers and hope Saturday goes well. The part that bothered me most was that Chicago Yacht Yard don't take accountability for things that they mess up. In the course of working on the boat they snapped a hydraulic lift to my engine compartment. I noticed it the next time I was down at the boat. After a very challenging conversation with Bob he agreed that the tech did indeed break the lift and wrote it up. To my surprise, I was charged for that on a later invoice! Begin more back and forth to get this resolved which to date is still not taken care of after escalation to the yard manager. They also left my master battery switches in the ON position completely draining port, starboard, and house batteries. I pointed this out and at first Bob said the batteries must be at the end of their serviceable life (batteries had NO issues last year and were in heated storage), then that they tested them and they were fine. Interestingly the batteries hold barely any more than 12V when not charging, so my gut tells me they are shot. Anyway, I could continue on with more examples, communication mishaps, things they charged way too much money for, and about the 20 errors I had to fix in agreements we had over phone and e-mails that were never translated properly to quotes, but I'm tired of writing. I hope this is helpful for those looking at their options for boat storage.

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Chicago Yacht Works is a Yelp advertiser.

• April 11, 2019
• by ASM WP Manager

Chicago Yacht Works used by Chicago Private Yacht Rentals for Adelines Sea Moose

Charitable Charters

Cruising into a bright future with Inner Voice Chance to win 3.5-hour Lake Michigan cruise for up to 32 people on Adeline’s Sea Moose.

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(224) 601-0220.

TEXT Only 312-500-7838

Docking Address: J-Dock Burnham Harbor 1559 South Lake Shore Drive Chicago , IL 60605 at the end of Waldron Drive. The first dock north of the Harbormaster’s office.

Office Address: Chicago Private Yacht Rental, Inc 4751 West Touhy Avenue Suite 101 Lincolnwood, IL 60712

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Chicago Yacht Works

Chris-Craft 320 Amerosport Express 1987

320 Amerosport Express | 900 Hours

$1,190 cash down

Monterey 318SS Super Sport 2011

318SS Super Sport | 600 Hours

$12,490 cash down

Regal 2760 Commodore 2001

2760 Commodore | 285 Hours

$3,490 cash down

Formula 350 Crossover Bowrider IO 2016

350 Crossover Bowrider IO | 250 Hours

$24,990 cash down

Sea Ray 310 Sundancer 1998

310 Sundancer | 748 Hours

$2,990 cash down

Formula 310 Sun Sport 2008

310 Sun Sport | 304 Hours

$10,900 cash down

Formula 240SS 2009

240SS | 160 Hours

$5,490 cash down

Chris-Craft 336 Mid Cabin 1985

336 Mid Cabin | N/A

$1,950 cash down

Sea Ray 260 Bow Rider 2000

260 Bow Rider | 1140 Hours

$1,450 cash down

About Chicago Yacht Works | Chicago Yacht Works Boats for Sale

Chicago Yacht Works is a certified boat dealer located at 2550 S Ashland Ave, Chicago, IL 60608, USA . You can contact us at 3126666670 for any Chicago boat sales inquiries.

Chicago Yacht Works has 9 new and used boats for sale in Chicago , .

Chicago Yacht Works has a diverse selection of high performance boats and related services that cater to all boaters in Chicago . Our inventory comprises of the best boats in the industry from some of America's favorite brands.

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Cawley Commercial Real Estate closes sale of Sunset Bay Marina to Chicago Yacht Works

Frank Melchert  – a Principal at Cawley Commercial Real Estate – recently facilitated the property and business sale of Sunset Bay Marina to Chicago Yacht Works. 

Sunset Bay Marina is a Chicago marina along the Calumet River, granting boaters easy access to Lake Michigan. The acquisition included 12.5 acres of prime waterfront property, a 50,000-square-foot storage facility, and over 300 feet of newly installed sea wall and docks.  

Melchert leveraged his 20 years of commercial brokerage experience and extensive local market knowledge to navigate this high-profile deal successfully. His exceptional guidance and industry insight were pivotal in achieving a favorable outcome for all parties involved.

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Chicago Yacht Works

Chicago Yacht Works sits on 11 acres of land at the intersection of Ashland Avenue and the South Branch of the Chicago River. With over 600 feet of river frontage we are the most accessible full-service nautical facility in Chicago.

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Making Boating Better, Together

On the Water

Be Smart. Be Safe. Get Certified at Our Chicago Yacht Academy.

We are US Power-boating and IYT accredited and certified. Our classes not only offer certifications that will reduce your insurance costs, but will also enable you to charter vessels in the U.S. and abroad. Our classes are more than just afternoon lectures – we believe you should have hands-on experience. You’ll have in-classroom and on-the-water experience.

CYA classes are offered for every level of knowledge and experience. Dive right in – we have it all! Questions? Reach out to [email protected] .

Boating Classes

Click on Our Class Listings for More Details and Registration. 

Boating Certifications

Click on the Boating Certifications Listing CenterHelm Offers for More Details and Registration Information.

Private Lessons

If you are interested in working on a specific boat handling skill with an accredited boating instructor, we can set this up for you! Private lessons can be done aboard your own boat or one of our school boats. Focusing on skills like but not limited to:

• Docking, Alongside, and in a Slip
• Close Quarters Maneuvering
• Yacht Systems

Private lessons can be a one-time or multiple sessions, to help you gain exposure to various weather conditions and build confidence behind the helm.

Request Private Boating Lessons